What sizes do you offer?
We offer a wide range of sizes to accommodate children of all ages up to size 12-13. Our size chart is available on each product page to help you find the perfect fit for your child. If you need further assistance, please contact our customer support team.
How do I place an order?
Placing an order is simple and secure. Browse our collections, select the items you wish to purchase, choose the size and quantity, and click "Add to Cart." Once you have finished shopping, go to your cart and click "Checkout" to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the courier’s website. You can always reach out to us.
What is your return policy?
We want you to be completely satisfied with your purchase. You can return it within 14 days of receiving it for a full refund or exchange. Please ensure that the items are unworn, unwashed, and in their original condition with tags attached, in order to receive a refund.
How do I make a return or exchange?
To initiate a return or exchange, please contact our customer support team with your order number and reason for return. They will provide you with instructions on how to send the item back to us. Once we receive the returned item, we will process your refund or exchange promptly.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary based on the destination. You can find detailed information on our Shipping Policy page or during the checkout process.
How can I contact support?
Our customer support team is here to help! You can reach us via email at ailamariecouture@gmail.com. We cannot wait to help you!
